Refund & Return Policy
Clear guidelines for your premium glass dropper bottles.
01
Initiate Request
02
Log into your account and navigate to the 'Refund Request' section. Select the specific dropper bottle you wish to return.
Submit Details
Provide a detailed description of the reason for the return. We will review your request within 24 business hours.
03
Verification
04
Once approved, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to reflect.
Return Process
Follow the provided instructions to package your bottle securely. We will provide a tracking number for the return shipment.
Refund & Returns
Our commitment to your satisfaction ensures a seamless experience from purchase to final delivery.
What is the return window?
You may return any unused dropper bottles within 30 days of the original purchase date for a full refund.
How do I initiate a refund?
Log into your account, navigate to the 'My Orders' section, and select the order you wish to return. Follow the prompts to complete the process.
Are there restocking fees?
No restocking fees are applied for returns. We aim to process all eligible returns promptly to ensure your satisfaction.
Can I return a gift?
Yes, we accept returns on gift cards and gift packages. Please ensure the original packaging is intact before returning.
How long does processing take?
Once we receive your returned item, our team will process your refund within 5-7 business days. You will receive an email confirmation upon completion.